Our Policies
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Cancellation and Reschedule Policy: You may cancel or reschedule up to 24 hours before your appointment using the link in your confirmation email.
Late Policy: You will receive a phone call at the scheduled appointment time. If unanswered, a second attempt will be made to reach you within the first 5 minutes of your session. After 5 minutes, your appointment will be cancelled.
Refund Policy: Not Applicable
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Cancellation and Reschedule Policy: You may cancel or reschedule your appointment up to 24 hours before your session using the link in your confirmation email. We understand that emergencies, such as illness, a family crisis, or extreme weather, can occur. If you are unable to attend due to an emergency, please contact us via email as soon as possible.
Late Policy: We provide a 15-minute grace period for all appointments. If you arrive more than 15 minutes after your scheduled appointment time, your session will be canceled, and your payment will be non-refundable.
Refund Policy: Appointments canceled or rescheduled within 24 hours of the scheduled session are not eligible for a refund. SucSeed Academic Consulting Inc. does not guarantee admission to any school, institution, or academic program. Refunds will not be issued based on the outcome of your application(s) or any other academic results.
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Cancellation and Reschedule Policy: You may cancel or reschedule your appointment up to 24 hours before your session using the link in your confirmation email. We understand that emergencies, such as illness, a family crisis, or extreme weather, can occur. If you are unable to attend due to an emergency, please contact us via email as soon as possible.
Late Policy: SucSeed Trainings begin promptly at the scheduled time. You may join the session after the start time; however, recordings are not provided, and refunds will not be issued for any content missed due to late arrival.
Refund Policy: Appointments canceled or rescheduled within 24 hours of the scheduled session are not eligible for a refund. SucSeed Academic Consulting Inc. does not guarantee admission to any school, institution, or academic program. Refunds will not be issued based on the outcome of your application(s) or any other academic results.
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Full payment is required at checkout and is non-refundable. You must upload your file using the separate upload link. Your order is not complete until both your payment and file have been received. You will receive your feedback via email within 7–14 business days.
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Webforms: When you submit information to this website via webform, we collect the data requested in the webform to track and respond to your submissions. We provide this information to Squarespace, our website hosting provider, so that they can provide website services to us and help us manage our relationship with you.
Accounts: If you create a customer account on this website, we collect personal information to improve our checkout experience and customer service.
This information may include your:
Billing and shipping address(es)
Details about your orders (for example, your shirt size)
Email address
Name
Phone number
We provide this information to Squarespace, our website hosting provider, so they can provide website services to us and help us manage our relationship with you.
Scheduling: When you schedule an appointment by booking on this website, we collect personal information from you to complete the booking. We may collect information like your:
Name
Email address
Phone number
Details relating to your appointment (for example, who referred you)
Files you uploaded
We provide this information to Squarespace, our online scheduling service provider, so that they can provide online booking services to us.
Purchases: When you make a purchase from us on this website, we use Squarespace Payments as our payment solution. Squarespace Payments is a fully integrated, native payment solution provided to us by our online store service provider Squarespace. Squarespace Payments makes use of the following third party service providers which will also receive your personal information and process it in accordance with their privacy policies:
Stripe payment processing services. You can read Stripe’s privacy policy at https://stripe.com/privacy.