Our Policies
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Cancellation and Reschedule Policy: You may cancel or reschedule your appointment up to 1 hour in advance. To cancel or reschedule your appointment, please use the link in your confirmation email.
Late Policy: Since the consultations are only 15 minutes, we aim to start the sessions promptly. You will receive an initial phone call at the scheduled appointment time. If unanswered, a second attempt will be made to reach you within the first 5 minutes of your session. After 5 minutes, your appointment will be cancelled.
Refund Policy: There is no cost associated with the Free Consultations therefore the Refund Policy does not apply.
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Cancellation and Reschedule Policy: You may cancel or reschedule your appointment up to 24 hours in advance. To cancel or reschedule your appointment, please use the link in your confirmation email. Once the window closes, the full payment becomes non-refundable. However, we understand that emergencies (e.g., severe illness, family crisis, or extreme weather) arise. We allow one complimentary reschedule within a 3-month period for documented emergencies. Subsequent cancellations and reschedules within the 24-hour period will be subject to our standard non-refundable policy.
Late Policy: We provide a 15-minute grace period. If you arrive more than 15 minutes late to your scheduled appointment, your session will be cancelled and the full payment is non-refundable.
Refund Policy: Refunds for the full payment amount are available only if you cancel within the 24-hour cancellation window. SucSeed Academic Consulting Inc. does not guarantee admission into any school, university, or academic program. Admissions decisions are made solely at the discretion of the respective institutions. Refunds will not be issued based on the outcome of your application(s) or other academic endeavors.
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Cancellation and Reschedule Policy: You may cancel or reschedule your appointment up to 24 hours in advance. To cancel or reschedule your appointment, please use the link in your confirmation email. Once the window closes, the full payment becomes non-refundable. However, we understand that emergencies (e.g., severe illness, family crisis, or extreme weather) arise. We allow one complimentary reschedule within a 3-month period for documented emergencies. Subsequent cancellations and reschedules within the 24-hour period will be subject to our standard non-refundable policy.
Late Policy: SucSeed Trainings will start promptly at the scheduled time. You may join the course at any time, but recordings and refunds are not provided for any content missed due to your late arrival.
Refund Policy: Refunds for the full payment amount are available only if you cancel within the 24-hour cancellation window. SucSeed Academic Consulting Inc. does not guarantee admission into any school, university, or academic program. Admissions decisions are made solely at the discretion of the respective institutions. Refunds will not be issued based on the outcome of your application(s) or other academic endeavors.
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Webforms: When you submit information to this website via webform, we collect the data requested in the webform to track and respond to your submissions. We provide this information to Squarespace, our website hosting provider, so that they can provide website services to us and help us manage our relationship with you.
Accounts: If you create a customer account on this website, we collect personal information to improve our checkout experience and customer service.
This information may include your:
Billing and shipping address(es)
Details about your orders (for example, your shirt size)
Email address
Name
Phone number
We provide this information to Squarespace, our website hosting provider, so they can provide website services to us and help us manage our relationship with you.
Scheduling: When you schedule an appointment by booking on this website, we collect personal information from you to complete the booking. We may collect information like your:
Name
Email address
Phone number
Details relating to your appointment (for example, who referred you)
Files you uploaded
We provide this information to Squarespace, our online scheduling service provider, so that they can provide online booking services to us.
Purchases: When you make a purchase from us on this website, we use Squarespace Payments as our payment solution. Squarespace Payments is a fully integrated, native payment solution provided to us by our online store service provider Squarespace. Squarespace Payments makes use of the following third party service providers which will also receive your personal information and process it in accordance with their privacy policies:
Stripe payment processing services. You can read Stripe’s privacy policy at https://stripe.com/privacy.